Thank you for shopping with Green Stove! We are committed to providing high-quality products and excellent customer service. Please review our shipping policy below:
1. Order Processing Time
All orders are processed within 1-3 business days after confirmation. We strive to ship your items as quickly as possible to ensure timely delivery.
2. Shipping Methods
We use major carriers such as FedEx, and UPS for shipping. You can select your preferred shipping method during checkout.
3. Shipping Costs
Shipping costs vary depending on your location and the chosen shipping method. All fees will be clearly displayed at checkout. For now, most of products are shipping free.
4. International Shipping
We only sell products to United States Market, for international orders. Please visit our global site.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your package. And you can login your account to visit the order.
6. Issues and Support
If you experience any issues during the shipping process, please contact our customer support team. We’re here to assist you.
7. Changes to Shipping Information
If you need to update your shipping address or details after placing an order:
- Contact us at [email protected] as soon as possible.
- Changes can only be made before your order is shipped.
9. Changes to This Policy
Green Stove reserves the right to modify this Shipping Policy at any time. Any updates will be effective immediately upon posting on this page. We encourage you to review this policy regularly.
For further questions or assistance, please contact us at [email protected].
Thank you for choosing Green Stove for your shopping experience!
